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Contact Centre

Become part of our heritage and be the voice of our customers

At our busy, fast paced and forward thinking Contact Centre 350 people handle around 40,000 calls and thousands of email and postal enquiries every week. We provide a high quality service to our trade and DIY customers who order from our catalogues and website. We take their orders, process payments and expertly deal with all kinds of queries. We also offer advice and product support across our entire range of 14,000 lines.

Put simply, our Contact Centre is a vibrant and exciting place to work. Here you’ll be the voice of Screwfix. And you’ll be able to make the most of our excellent training programme to develop a rewarding, long-term career in a dynamic fast-moving industry.

We're currently recruiting

Customer Service Representative - Evening Hours

Customer Service Representative - Part Time - Combination of Weekend and Evening Hours

Customer Service Representative -  Weekend Hours