We offer a wide range of careers. At Screwfix, we’ve got something for everyone – from our Head Office to our Contact Centre to our Trade Counters. We created nearly 1,000 new jobs in 2014 and we’re not going to stop there. We take great pride in delivering award-winning levels of customer service and are looking for people from all walks of life to help our customers get the job done.
Wherever you join us, you’ll be part of a unique multi-channel business. We focus on delivering incredible convenience, being product leaders and promising excellent value. To do that we need to have outstanding people who have the energy and skills and the customer understanding to deliver our growth plans.
These pages will tell you everything you need to know about what it's like to work for us – in one of our Trade Counters, in our Head Office or in our Contact Centre. There are plenty of exciting opportunities in a wide range of functions and locations.
Come in – take a look around – we hope you like what you see!
Fast paced, high energy and award winning. Taking over 40,000 calls per week we strive to handle all calls at first response. You’ll be great at engaging with customers, creating a personal and positive experience through building strong relationships and rapport. Thriving under pressure you’ll possess a good level of resilience – our Contact Centre can get very busy! With strong communication skills, both written and verbal, you’ll be comfortable talking to a variety of people with a wide range of requirements.