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Service Assistant

People Profile

Jean Matovu

Service Assistant

“I recently joined Screwfix at the launch of the Brixton Trade Counter store. I already love serving our customers. I’m also responsible for carrying out product inspections, dealing with customer queries, working on the tills, handling payments and generally making sure we meet our aims and objectives on a weekly basis.

Screwfix has grown tremendously. However it hasn’t lost sight of its people. Our managers make sure we’re happy at all times and are always willing to help us develop. I find that the flexible shift patterns really work well for me as this allows me to balance my University and work life balance really well.

I’m part of a great team with a fantastic work ethic. We work hard, but we’re also very sociable. I feel very optimistic everyday I’m in work and I believe my helpfulness and optimism keeps our customers coming back for more.”